Why Etellect?

Your Dedicated Partner.
Not Just a Software Vendor.

Etellect doesn't just sell you a platform and walk away. We partner with your organisation to become your dedicated automation function — eliminating the cost, complexity, and risk of building that capability in-house.

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The Partnership Model

We Don't Just Implement. We Run It With You.

Most technology vendors hand over a platform, provide a week of training, and disappear. Etellect operates an entirely different model — one built around long-term partnership, deep integration with your teams, and continuous delivery of value.

When you engage with Etellect, you are not buying software. You are commissioning a Solution as a Service — where Etellect's team of automation specialists, AI engineers, and business analysts work alongside your existing staff and departments to run and support the eAutomate platform as a seamless extension of your organisation.

This is what distinguishes a Solution as a Service from a standard software product. The technology and the technical capability are inseparable — delivered as one. Your people never receive a complex system and a manual. They receive a running, supported, continuously improving capability that integrates with the way your business already works.

The result is a level of automation maturity that would be impossible to achieve with a traditional in-house IT function, delivered at a fraction of the cost and in a fraction of the time.

87% Average cost saving vs. building in-house
6–8 wks Typical time to first live automation
100% Dedicated support included
The Etellect Partnership
Your Organisation
Your Teams Your Processes Your Goals
Seamless Integration
Etellect Partnership
Automation Engineers AI Specialists Business Analysts Dedicated Support
Powered By
eAutomate™ Platform
RPA Core AI Engine Integrations
The Real Cost of In-House IT

Why In-House IT Falls Short.

Building and maintaining the internal capability to run a sophisticated automation and AI platform is one of the most expensive and challenging undertakings a business can face. Most organisations significantly underestimate what it actually requires.

Prohibitive Cost

A single senior automation architect commands upwards of £80,000–£120,000 per year. Add an AI/ML engineer, a business analyst, a support team, and ongoing training, and the cost of building genuine in-house capability quickly exceeds £500,000 annually — before a single process is automated.

Skills Gap

The talent required to design, build, and maintain enterprise-grade automation with AI augmentation is genuinely scarce. Most IT departments, however capable, simply do not have the specialised skills to deliver solutions of this complexity across an entire business without significant and costly investment in new hires and training.

Time to Value

Building internal capability from scratch takes time — typically 12 to 18 months before a business sees meaningful results. Recruiting, onboarding, training, and then delivering iteratively is a long, expensive journey. With Etellect, you are live within weeks, not years.

Staff Turnover Risk

IT talent is notoriously mobile. When a key in-house automation specialist leaves, they take critical institutional knowledge with them, leaving the organisation exposed and the platform unsupported. Etellect eliminates this single point of failure entirely — your capability is in the partnership, not the individual.

Breadth of Knowledge

Enterprise automation touches every department — sales, finance, HR, operations, compliance, customer service. No single IT hire or small team carries the breadth of business domain knowledge required to automate across all these functions effectively. Etellect brings a multidisciplinary team with experience across every vertical.

Continuous Evolution

Automation is not a one-time project — it is a continuous journey. AI models need retraining, processes evolve, new integrations are required, and the platform must keep pace with the business. Without dedicated resource this continuous evolution simply doesn't happen, and the platform stagnates.

What's Included

Everything Built Into The Engagement.

Every aspect of the capability you need is built directly into the Etellect engagement model. There are no hidden extras, no separate support contracts, and no expensive change requests for what should be standard.

Discovery & Process Mapping

Etellect's business analysts work directly with your teams to map every process, identify automation opportunities, and build a prioritised roadmap that delivers measurable value from day one.

Platform Implementation

Our engineers configure, build, and deploy eAutomate across your organisation — integrating with every system you use, migrating your existing data, and building every workflow your business requires.

Staff Enablement

We work hand-in-hand with your existing staff and departments to embed the platform into daily working life. Your people don't need technical expertise — Etellect handles the complexity so they don't have to.

Ongoing Platform Management

Etellect manages the platform on an ongoing basis — monitoring performance, resolving issues proactively, applying updates, and ensuring 99.9% uptime without any burden on your internal team.

AI Model Training & Refinement

Our AI engineers continuously train and refine the intelligence models within eAutomate using your real data, ensuring decision accuracy improves over time and adapts to changes in your business.

Continuous Optimisation

The Etellect team continuously identifies new automation opportunities, builds new workflows, and evolves the platform as your business grows — ensuring you are always extracting maximum value.

Dedicated Support Function

A named Etellect team is assigned to your account, providing responsive, knowledgeable support that understands your business, your platform configuration, and your priorities.

Compliance & Governance

Etellect ensures your platform remains fully compliant with all relevant regulatory requirements, maintaining audit trails, data governance standards, and security certifications on your behalf.

The Comparison

Etellect Partnership vs. Building In-House.

Capability In-House IT Team eAutomate Etellect Partnership
Annual cost £500k–£1M+ Fraction of the cost
Time to first live automation 12–18 months 6–8 weeks
Automation & AI expertise Difficult to recruit & retain Fully embedded from day one
Cross-department knowledge Limited to IT perspective Multidisciplinary team
Staff turnover risk High — knowledge walks out the door Zero — capability is in the partnership
Ongoing platform evolution Depends on available resource Continuous & built-in
AI model refinement Requires specialist MLOps hire Included as standard
Compliance & governance Additional overhead & cost Fully managed by Etellect
Dedicated named support Internal helpdesk only Named team, business-aware
How It Works

From First Conversation to Fully Operational.

The Etellect engagement is structured to deliver value as quickly as possible, with every phase built around your business — not a generic implementation template.

01

Discovery Conversation

We start with a deep-dive conversation — understanding your business, your current tools, your pain points, and your ambitions. No sales pitch, just honest exploration of where automation can make a real difference.

02

Engagement Proposal

Etellect produces a detailed engagement proposal — including a full ROI analysis, a prioritised automation roadmap, an implementation timeline, and a transparent breakdown of the partnership model and costs.

03

Implementation

Your dedicated Etellect team implements eAutomate across your organisation — building workflows, training AI models, integrating systems, and enabling your staff — all within an agreed, rapid timeline.

04

Continuous Partnership

From go-live, Etellect operates as your permanent automation function — managing, optimising, and evolving the platform continuously, so you can focus entirely on running your business.

Ready to make Etellect your automation partner?

Start with a no-obligation discovery conversation. We'll show you exactly what's possible and what it will cost.

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