Contact Data Layer
One enterprise record for every contact. The sensitive data that is unique to your organisation is written once, then trusted by every module.
eAutomate is the digital super hero — the world's first fully automated super agent. Born in the world of enterprise business software, he works continuously to bring order to chaos. He lives and breathes your customer data. He understands your customer needs. And he brings your business processes to life. Your work mate. Your friend.
A selection of organisations that rely on Etellect to run, protect and grow their operations
Common modules on a shared contact data layer. A CRPA engine at the core. One security model. One application layer. One interface. This is how integrated software should be defined.
One enterprise record for every contact. The sensitive data that is unique to your organisation is written once, then trusted by every module.
Identity, roles and permissions defined once and enforced across every module, portal, agent and API. No credential sprawl. No gaps.
CRM, billing, portals, workflows and mobile share one stack. No middleware tax. No version mismatch. Every feature is a first-class citizen.
Continuous Robotic Process Automation at the core. Workflows, agents and every module run on one engine, on the same data and the same rules.
Your team learns one environment. Your customers experience one portal. No context-switching, no retraining, no friction between systems.
The era of stitching together Salesforce, Microsoft Dynamics and a dozen specialist SaaS tools — each competing to own your data — is over. eAutomate replaces the stack.
eAutomate is the common data layer for contact management. Store, govern and authenticate a contact once — then that identity travels into the modules that actually run the business. See the platform
The master record: people, organisations, permissions, history and preferences. Common modules read and write here. Nothing is duplicated. Nothing is owned by a third-party SaaS.
Authenticate a contact once. They can then pay, trade, post to the books, receive campaigns and book — without a second identity, a second database, or a second security model.
Integrated finance is not an add-on. eFinance is a best-in-class financial accounting package for the SME market — a full chart of accounts and Making Tax Digital, built on the same contact data layer as everything else. It replaces Xero, Sage and any standalone SaaS finance product. A digital accountant keeps daily bookkeeping. Optional human accountant oversight provides tax advice and watches the automated ledger — a founding principle of Applied Intelligence.
Nominals, journals, VAT and period close sit in the same system as your contacts, invoices and cash. One ledger. One truth.
MTD is native. Digital VAT records and submissions without exporting to a separate accounts package or bridging software.
Daily bookkeeping is kept, continuously. Journals, matching and the books stay current without a month-end scramble.
Optional tax advice and oversight of the automated eFinance system. Professional partners get module privileges. Machines keep the books. People stay accountable.
Tied to ePayment and eTrade, and to the bank via our open banking services. Payments post and match themselves.
No second SaaS fighting for the books. The finance module is the books — fully integrated, not bolted on.
Continuous Robotic Process Automation powers the solution. A comprehensive API and MCP server wrap it in a secure framework for any modern, AI-ready business. The LLM access layer is yours to choose — and to split by function, so tokens are spent where they earn their keep.
Continuous Robotic Process Automation. Not a bot farm bolted on afterwards — the engine that runs every workflow, agent and module, against the live contact data layer, without stopping.
A comprehensive API and an MCP server, combined. The secure, powerful framework that lets AI clients, partner systems and your own software drive eAutomate without ever bypassing the security model.
Integrate any commercially available or open-source LLM. The access layer can be distributed by function, so drafting, extraction, classification and reasoning each use the model — and the tokens — that fit the job.
Autonomy without a trustworthy contact record is chaos. A database without a mate is just storage. eAutomate is your friend on the record — by design.
eAutomate works continuously to bring order to chaos. Born in the world of enterprise business software, he lives and breathes your customer data, understands your customer needs, and brings your business processes to life. Name him. Rely on him. He is the friend you have always needed.
Your contacts, contracts, cases, payments and history are the most valuable assets you have. eAutomate stores and governs that data in one enterprise-grade layer, under one security model, so no vendor can hold you to ransom for a fragment of the truth.
eAutomate is the digital super hero — the world's first fully automated super agent. He works continuously to bring order to chaos. Not a product you operate. A mate you can rely on.
He arrives as eAutomate — the same super agent, the same e on his chest. Then you give him a name that belongs to you. He answers to you, because he is your work mate, not a shared generic assistant.
The contacts you open, the invoices you chase, the exceptions you escalate. Over time he builds a picture of how you work — your playbook. Intelligent. Understanding.
A finance mate who preps the books. A sales mate who keeps the pipeline moving. You can rely on him going forward. Above all else, he is your friend.
Not software you operate. The friend you have always needed to assist you in your daily tasks. Read his story
Explore the data layer, the modules it authenticates, and the pricing that makes a fully integrated stack attainable.
The digital super hero who works continuously to bring order to chaos. He lives and breathes your customer data.
His storyCRPA at the core, a contact data layer, API and MCP, and any LLM routed by function — the stack that underpins ePayment, InstantReach, TicketEBook and more.
Explore PlatformHuman ingenuity plus AI agents — and professional partners with oversight privileges in each module. Not a licence you are left to figure out.
Learn the PhilosophyEnterprise-grade, tailored to your use case. Acquisition, onboarding, service, billing and retention on one system.
See SolutionsAI agents, human-in-the-loop controls, document intelligence, shared dashboards and a single security model.
View FeaturesWe listen, cost the work, and hire him into your business. Fully costed proposal. No surprises. No tie-in.
Book a discovery meetingYears of expertise distilled into how integrated systems should be built. eAutomate is Etellect's flagship, trusted across regulated industries.
Our StoryeAutomate replaces outdated frameworks such as Salesforce and Microsoft Dynamics. eFinance replaces Xero, Sage and standalone accounts. One contact record, authenticated into ePayment, eTrade, InstantReach, TicketEBook and every other module.
Enterprise-grade, tailored to your use case. Typical customers retire multiple licences and recover the cost in the first year.
Book a discovery meeting and we will stand eAutomate up around your processes at no cost and at no risk. We listen, we understand the full requirement, and we provide a fully costed proposal. No surprises. No tie-in.