Contact Data Layer
One enterprise record for every contact. The sensitive data that is unique to your organisation is written once, then trusted by every module.
One contact record. One identity. Every module. eAutomate is the common data layer for contact management — then the authentication that lets those contacts into eFinance, ePayment, eTrade, InstantReach, TicketEBook and every other module you switch on.
A selection of organisations that rely on Etellect to run, protect and grow their operations
Common modules on a shared contact data layer. A CRPA engine at the core. One security model. One application layer. One interface. This is how integrated software should be defined.
One enterprise record for every contact. The sensitive data that is unique to your organisation is written once, then trusted by every module.
Identity, roles and permissions defined once and enforced across every module, portal, agent and API. No credential sprawl. No gaps.
CRM, billing, portals, workflows and mobile share one stack. No middleware tax. No version mismatch. Every feature is a first-class citizen.
Continuous Robotic Process Automation at the core. Workflows, agents and every module run on one engine, on the same data and the same rules.
Your team learns one environment. Your customers experience one portal. No context-switching, no retraining, no friction between systems.
The era of stitching together Salesforce, Microsoft Dynamics and a dozen specialist SaaS tools — each competing to own your data — is over. eAutomate replaces the stack.
eAutomate is the common data layer for contact management. Store, govern and authenticate a contact once — then that identity travels into the modules that actually run the business.
The master record: people, organisations, permissions, history and preferences. Common modules read and write here. Nothing is duplicated. Nothing is owned by a third-party SaaS.
Authenticate a contact once. They can then pay, trade, post to the books, receive campaigns and book — without a second identity, a second database, or a second security model.
Integrated finance is not an add-on. eFinance is a best-in-class financial accounting package for the SME market — a full chart of accounts and Making Tax Digital, built on the same contact data layer as everything else. It replaces Xero, Sage and any standalone SaaS finance product. A digital accountant keeps daily bookkeeping. Optional human accountant oversight provides tax advice and watches the automated ledger — a founding principle of Applied Intelligence.
Nominals, journals, VAT and period close sit in the same system as your contacts, invoices and cash. One ledger. One truth.
MTD is native. Digital VAT records and submissions without exporting to a separate accounts package or bridging software.
Daily bookkeeping is kept, continuously. Journals, matching and the books stay current without a month-end scramble.
Optional tax advice and oversight of the automated eFinance system. Professional partners get module privileges. Machines keep the books. People stay accountable.
Tied to ePayment and eTrade, and to the bank via our open banking services. Payments post and match themselves.
No second SaaS fighting for the books. The finance module is the books — fully integrated, not bolted on.
Continuous Robotic Process Automation powers the solution. A comprehensive API and MCP server wrap it in a secure framework for any modern, AI-ready business. The LLM access layer is yours to choose — and to split by function, so tokens are spent where they earn their keep.
Continuous Robotic Process Automation. Not a bot farm bolted on afterwards — the engine that runs every workflow, agent and module, against the live contact data layer, without stopping.
A comprehensive API and an MCP server, combined. The secure, powerful framework that lets AI clients, partner systems and your own software drive eAutomate without ever bypassing the security model.
Integrate any commercially available or open-source LLM. The access layer can be distributed by function, so drafting, extraction, classification and reasoning each use the model — and the tokens — that fit the job.
Autonomy without a trustworthy contact record is chaos. A database without agents is just storage. eAutomate is both — by design.
Agents live inside the platform, not bolted on. They onboard contacts, draft communications, triage cases, chase invoices, and escalate only when human judgement is required — always against the live data layer.
Your contacts, contracts, cases, payments and history are the most valuable assets you have. eAutomate stores and governs that data in one enterprise-grade layer, under one security model, so no vendor can hold you to ransom for a fragment of the truth.
Explore the data layer, the modules it authenticates, and the pricing that makes a fully integrated stack attainable.
CRPA at the core, a contact data layer, API and MCP, and any LLM routed by function — the stack that underpins ePayment, InstantReach, TicketEBook and more.
Explore PlatformHuman ingenuity plus AI agents — and professional partners with oversight privileges in each module. Not a licence you are left to figure out.
Learn the PhilosophyEnterprise-grade, tailored to your use case. Acquisition, onboarding, service, billing and retention on one system.
See SolutionsAI agents, human-in-the-loop controls, document intelligence, shared dashboards and a single security model.
View FeaturesFrom £499/month for 500 contacts, then around £50 per extra 1,000. Transactional usage on top. eCare hour packs from £120.
See PricingYears of expertise distilled into how integrated systems should be built. eAutomate is Etellect's flagship, trusted across regulated industries.
Our StoryeAutomate replaces outdated frameworks such as Salesforce and Microsoft Dynamics. eFinance replaces Xero, Sage and standalone accounts. One contact record, authenticated into ePayment, eTrade, InstantReach, TicketEBook and every other module.
Enterprise-grade, tailored to your use case. Typical customers retire multiple licences and recover the cost in the first year.
Book a discovery meeting and we will stand the platform up around your processes — contact data layer, eFinance, modules and security model — at no cost and at no risk. The transparent pricing model is then discussed in full before you move forward, as a single source of truth to transform the business in the era of AI.